I like that it's easy to use, especially if you are new at this field! It is very user friendly for both staff members as well clients/parents of your center!! The ease with which they can send out messages back & forth makes them an essential tool in our daily routines. There really isn't anything bad about CCDA or their products from my experiences so far (and we've been using theirs since last year). We have used other apps but none has worked quite right until now when i came across chldcaredaily app. ! They do what others haven’t done yet - simple messaging system where everyone knows how things work without confusion. !!