I like that they have an active community, so it's easy when someone asks me for help or has questions about their account! It took some time before we started seeing results from our campaigns (we're still learning). The team at nancy is very responsive - if there was ever something missing in my inbox within 1-2 hours after sending them feedback via email/chat message with support@ Nancyapp.com They'll make sure everything gets fixed right away! We've noticed more engagement overall since using this tool compared to other paid advertising platforms such as Facebook ads etc., but also increased ROI by several orders of magnitude over previous efforts because now people know what type content works best & where audiences congregate online.