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Channel Key Review



Very good

Revainrating 4.5 out of 5  
Marketing Services, Amazon Marketing

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Description of Channel Key

Channel Key is an Amazon Consultant and provider of turnkey marketplace channel management solutions for your 1P, 3P or Hybrid Amazon business.


Global ratings 4
  • 5
  • 4
  • 3
  • 2
  • 1

Type of review

Revainrating 4 out of 5

Easy to use & great customer service!

The dashboard setup was very easy to use. It has helped us with reporting in our data analysis as well. Their customer service team are knowledgeable about their products & always willing to help! They could definitely improve upon the UI/UX. I wish there were some minor enhancements that would make it easier for users like me without any design experience but who understand how complicated things can seem at first glance. Reporting has been great so far because we have seen increased…

  • The reporting has been great for our data analysis
  • It could use some more design

Revainrating 5 out of 5

Outstanding and attentive partner throughout process

The customer service was amazing! They helped me with my questions every step along way - from choosing to do this as our first e-commerce project through implementation, training, post launch support & marketing materials that were customized specifically towards us (we are a small startup). I wish we had more access into what they could have done better in their initial setup but it's hard when you're not part of those teams at time like now. We've been able solve almost all issues related…

  • Fast response times
  • Great communication throughout process
  • Very professional team who took ownership for everything
  • Zero

Revainrating 5 out of 5

Awesome Platform with Amazing Customer Support

Its a great and easy to use platform, the customer service and support team is also very good. Some of the features are not as user friendly, I would like to see better marketing features, you can't really get an edge on your competitors unless you pay for them. I would recommend Channel Key to any Amazon Seller who wants to build their customer base for their store. I am managing my Amazon Seller account and managing all customer data. The best part about Channel Key is that it has helped me…

  • User Friendly Interface
  • Highlights:
  • Great tool For Communicating , Connect
  • So-so

Revainrating 4 out of 5

Great support for Amazon and other marketplaces

I think it’s very helpful that they are able to offer so many different services in one place. It was nice being able to have someone help me set everything up at once instead of having to go through each step separately. The only thing about this service is that sometimes you get multiple emails asking questions all at once when there should be just one email per inquiry. We used them mainly as our main contact point with amazon but also got some assistance from their sales team when we…

  • Great customer support
  • Variety options for products, prices etc.
  • Easy website layout/designing software available if unsure how something works or need further instruction than provided by reps within product itself (we do not deal too much wth KSA)
  • Slightly misleading info regarding shipping
  • Some parts took more time then others