Its a great and easy to use platform, the customer service and support team is also very good. Some of the features are not as user friendly, I would like to see better marketing features, you can't really get an edge on your competitors unless you pay for them. I would recommend Channel Key to any Amazon Seller who wants to build their customer base for their store. I am managing my Amazon Seller account and managing all customer data. The best part about Channel Key is that it has helped me to understand my business better in terms of how I can use my products and services to help my clients. It's also helped me to improve my sales by getting more leads and customers. I have not found any dislikes about Channel Key so far. I would recommend this product to anyone who wants to grow their business and get more leads. With Channel Key, we've been able to increase our customer base and revenue.