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Malawi, Lilongwe
1 Level
456 Review
0 Karma

Review on KOZYSPHERE Upholstered Headboard: Versatile 3-in-1 Design for πŸ›οΈ Queen/King/Full Beds, Modern Grey Linen with Nailheads, Adjustable Height by Megan Ramirez

Revainrating 5 out of 5

Great customer service

UPDATE: The customer service team got in touch quickly and fixed the issue. They looked at the problems and found a solution that everyone was happy with. Thanks very much! We bought this to finally have a headboard for our king bed. The first one we got was slightly wrong and it didn't fit and one of the legs was bent. The replacement we received had similar issues. First, the screw holes did NOT match. We collect the headboard parts together. Then the legs were slightly bent again. We were able to connect the headboard to our frame, but it took some effort to get it back in place. When everything was assembled, we noticed that there was a dark spot at the top of the middle part of the headboard. We were able to remove it with a cleaner and elbow grease. After all, this is the most annoying. I understand that something happens with mass production of such things. But things must be carefully checked for danger. When attaching the legs to the headboard, a large piece of metal was sticking out of one of the holes. This piece cut my arm and made me bleed. The cut wasn't deep, but it hurt. This danger had to be identified and eliminated during production. So to everyone who buys this: It's beautiful. The quality corresponds to the price. But watch out for splinters and be prepared to put in some effort to line it up correctly.

Pros
  • This is amazing
Cons
  • weak