I like how they are able to take into account my business needs while also making me feel like I am the most important person in their organization. They have been very responsive, and are always willing to work with me. It can be difficult at times to get through to someone who is not available all the time. Sometimes it takes days or weeks to get a response back from them. Whole Whale has been helping us with our website and social media presence. We've seen an increased amount of traffic to our site and a corresponding boost to our online sales.