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808 Review
22 Karma

Review on KBMax by Skyy Strickland

Revainrating 5 out of 5

Customizing integration between knowledge base max

That I am able to build my design into our catalog system with little guidance from anyone at Knowledge Base Max. They are very helpful when it comes time to implement their solutions but they do not provide ongoing support beyond implementation of your customizations/changes. We used KBMax as part of another software package (Omnichannel Hub) which we have since moved away from. The ability to customize our data fields within KBMax was useful and allowed us to tailor its functionality better than if using default options would allow.

Pros
  • This limits how valuable this product really becomes over long periods unless all new developments happen directly through knowledge base max without needingsignificant user intervention
Cons
  • It is hard to say