The ease at which I was able to configure my connectors from two different systems into a single system. We are using smartconnect to connect our Salesforce Org (CRM) to SAP B1 (ERP). It works very well! Sometimes it would be slow but nothing major in terms of performance. There isn't much to dislike about this software. If you're looking to integrate multiple applications together, then look no further. Our business is growing so we needed an easy way to keep up with customer data between sales teams. This helped us do just that by easily integrating both internal sales tools like Pardot with external ones such as LinkedIn.