Header banner
Revain logoHome Page
Shane Bullion photo
Bangladesh
1 Level
682 Review
74 Karma

Review on KOTTO by Shane Bullion

Revainrating 1 out of 5

KOTTO's products and customer service disappointed me.

I was eager to test out KOTTO's goods as a DIY enthusiast and see how they could assist me with my home improvement projects. Unfortunately, I had a less than positive encounter with this company. First of all, the goods I got were of poor quality. I bought some tools from KOTTO, but they were of flimsy construction. They didn't work as well as I had hoped when I attempted to use them for a project, so I had to buy a different set from a different supplier. Second, KOTTO's customer support left me unimpressed. They responded in an unhelpful and dismissive manner when I sought out to them to share my concerns. They didn't seem as interested in listening to my concerns and coming up with a solution that would satisfy me as a customer as they did in defending their goods. My overall encounter with KOTTO was disappointing. Their goods wound up getting in the way of my home improvement projects, and their customer service only made matters worse. To anyone seeking for high-quality tools and dependable customer service, I would not suggest KOTTO.

Pros
  • a brand that can be relied on and recognized
Cons
  • There is a possibility that prices will be higher when compared to other companies.