I purchased 4 packs of replacement toothbrush heads in September 2019. Since then I've been using them and changing them every three months is recommended. The brush heads felt different than they used to. They got sick, I even had to turn on sensitive mode. Both of my dentist visits with fake/fake tips have been very painful at the gum line. Usually they are never that painful. This month I put on the last of 4 packs and today after a week or two I just had to take them off because they hurt so much in my teeth and gums. I ordered 4 more packs and got the real stuff this time. There is no comparison between the build quality of the two different headsets I have received. What should I do now? I believe the wrong heads I've been using for the past 6 months. The fake ones look almost the same as the real ones but you can tell they are of lower quality which I believe is at the root of my gum problems which I have never experienced before. AMAZON finally returned my money after I was asked to speak to a senior executive. However, I think it did permanent damage by retracting the gum line and exposing the dentin. I will ask my dentist about this and see if he recommends hiring a lawyer to sue AMAZON for the pain they caused me. I don't want that to happen to anyone else.
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