First I paid for a new one and I suspect it was used. The Revain box it came in was sealed tightly but the packaging of the items looked like it had been opened and resealed. Second, it is poorly made from cheap plastic parts (see photo). Maybe that's why whoever had the item before me sent it back. The plastic holding the oil container is broken. There is a crack at the bottom where the water tank is connected. The mist outlet does not have a good seal and leaks at the very top. Upon closer inspection, it also broke. I'm disappointed I can't use this and now my kid has to wait even longer for his bloody noses to go away.
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