Easy to use - very intuitive interface. It's great for all different types of environments and setups. We've used this software in both internal network situations as well as cloud solutions. The best part about it is I can't think of anything specific I dislike! What do you like? Well, if there was something we disliked, I would have to say that our IT team has been able to get up to speed with it quickly. They are now using OutScan to scan their entire environment internally which helps us keep them safer from phishing attacks.