The best thing about this service is that you don't need any special equipment in order to use it. It's so easy! I love how simple the UI of the client software is as well. I do not have many complaints with regards to its ease of use but there are some minor annoyances here and there. For example, sometimes the connection drops when using certain protocols (like DNS over HTTPS). This happens very rarely though. If you're looking for an inexpensive solution to set up and manage a VPN from anywhere then look no further than Utunnel. We used it primarily for managing our internal corporate network while working remotely.