Although I acknowledge and appreciate the excellent rating of SmoTecQ, I feel compelled to voice my dissatisfaction with this internet retailer. When compared to its rivals in a number of different respects, my experience has shown that SmoTecQ is lacking. To begin, although it can appear that there is a wide selection of products, the quality is inadequate. My experience with the tools and accessories that I have purchased from SmoTecQ has not been positive in terms of their durability or their overall effectiveness. In addition, the quality of their lighting fixtures and ceiling fans was poor, and the installation procedure was more difficult than it should have been. In addition, when I went out to the customer support team at SmoTecQ with my issues, they did not respond to my messages and were not helpful in any way. It appeared as though their primary concern was generating a sale rather than ensuring that the customer's needs were met. SmoTecQ does not provide the kind of high-quality home renovation products that I would suggest to anyone. In my perspective, there are other alternative options that are greater in terms of the items, prices, and customer service that they provide.