I ordered this bag in 3 colors (grey/black, chocolate and tan) and they all had the same problem! Coincidence or not, after writing a negative review about the grey-black color, it was removed from this site. Here is a link to my grey/black review: https://www.amazon.com/reviews/edit-review/edit?ie=UTF8&asin=B07QZ2QLH7&reviewID=R1GU4ROVZTOGLZ
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