I really like that they are very professional and have some great knowledge about this product. The price was also fair compared to other products out there. It's not something i would recommend though because it does seem outdated. I wish we could do more surveys and questions in order to get accurate results from them. Try out another survey or questionnaire service if you're looking for quality answers and information. They were able to give us many suggestions regarding what kind of things we should be doing better at work within our organization. The best thing about clarivo's team was their ability in solving my problems related accounting software installation issues which were not solved by other companies I had used previously (mainly due to lack knowledge). They are very professional at what they do - this includes being able solve any problem quickly without hesitation or excuses as some others tend too be like when it comes down t o technicalities involved especially if its something new/difficult etc..