Review on Geometric Backpack Luminous Big Women Tote Bag Handbags Crossbody Bag Holographic Reflective Bag Purse Fashion Backpack by Jose Isaacs

I purchased this for concert/festival use and only used it once. The zipper seemed fine upon inspection when I first received it. I didn't know it was faulty until I was at a crowded festival weeks later and I noticed my things falling out; the zipper wouldn't stay on track no matter what I did. And now I've just missed the return window. Very disappointed.*Amended review*The seller has reached out to offer a full refund or replacement. I really appreciate the excellent customer service! Thanks so much!