The software has been easy enought o learn quickly as it's very user friendly! It allows me quick access from anywhere with my phone or tablet so I can get important information in real-time without having be there physically at their office location (which they provide us).
They offer excellent customer service both via email/phone but are still able to respond within minutes if needed during normal business hours when we're not using our own support staff just like any other large organization would do!! You'll need some prior knowledge about accounting systems since you have no one helping guide through your first few weeks learning how everything works once set into place though most people pick this system right away because its intuitively simple. If anyone wants something super basic & straight forward then go ahead - otherwise expect more complex procedures than what others may require depending upon experience level etc.. Have someone who understands all aspects involved.