I work with convergent technologies for over 10 years now as an account manager at their Northbrook office location - this has been my longest relationship ever! They are always willing & able listen / understand issues that arise from our business operations/problems we face daily within IT Infrastructure Operations (IOPS).
It's not easy having someone who understands your specific needs when you have many different people working together towards one goal of success. There really isn't anything negative about them or us coming into contact wth each other through various projects they've worked withe me throughout all those yrs!!