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Puerto Rico, San Juan
1 Level
732 Review
19 Karma

Review on 🎧 Surface Headphones by Microsoft by Tuan Core

Revainrating 2 out of 5

Bose QuietComfort 35 Series II - Bose SoundLink II - Microsoft Surface, FAIL in open office

my Jabra 370 - I tried Bose QuietComfort 35 Series II - Bose SoundLink II - Microsoft Surface and all three failed. Best sound quality Bose QC35. Surface doesn't work with iPhone X and iPad Pro. ROOM - Failure It turns out that the Jabra 370 is great for office communications, but not for taming a noisy office. Our company just switched to a new open office design. That means no walls, no offices, a solid open plan space with tables, work and meeting areas. I had an office until we moved and switched from speakerphones to headphones. We're a global company, so video conferencing and VOIP calls are always possible via Zoom, Skype, WebEx, etc. I already have a wireless Bluetooth headset Jabra 370, it is "on the ear" with a microphone on the boom, I figured it was "on the ear", will better help with the new noisy office. The Jabra 370 uses a USB transmitter and is fairly desktop/laptop bound. Now to my particular circumstances: I am hard of hearing and wear a hearing aid and a cochlear implant. For this review, that means hearing from things that sit in my ear, not in my ear, and since I already wear hearing aids, I can't wear in-ear headphones. I'm an IT guy. In this test, all three thematic headsets: 1) noise reduction for the other side - (FAIL) ie during a conversation, what does the other side hear? And here all three failed, during the calls the other parties could hear voices from across the office because the microphone arrays picked up every voice in the room. Oddly enough, with the QC35 it was only when I spoke - dead silence when I wasn't speaking, but the moment I started speaking all the other voices in the room became loud and clear, greatly distracting people in the room from the other end wires. Call, at one point they could hear the conversation very clearly 35ft away, which I couldn't hear through the headset, can work in a noisy open plan office environment. Bose QC35 did the best job on noise cancellation, Surface is fine. And as for noise-cancellation - Bose is built like an airplane, without a noisy environment in an open-plan office where "noise" is other people. When on the phone or in groups, Bose actually makes the problem worse by amplifying surrounding voices. Con calls couldn't hear me like I was in a tunnel 2 personal laptop, iPad Pro and iPhone X5) No boom mic - All three use an array mic in the earcup, not the boom mic my voice was clear in all three but the other side said the QC35 had the best sound but note other voices are also picked up 6) Around the ear - all three styles are designed to fit completely around the ear and not on or in the ear, I was concerned about discomfort based on other reviews and the Surface small earpads, but they all fit my (slightly) oversized Obama ears nicely. Bose were most comfortable, in a warm office I can say the Surface would have a sweat problem 5 on Bose QC35 to hear the same thing 8) Compatibility - all three work well for all types of video, VoIP, UCaaS and web calling listening to music and then answering a call or conversation it's actually awful because my VOIP calls were constantly being interrupted by alerts and messages from my phone, the headset was constantly switching back and forth and one day my iPhone accidentally started , play music while VOIP10) Digital Aid/ Cochlear - all three devices work great with digital hearing aids, behind-the-ear hearing aids and an Advanced Bionic Cochlear Implant s11) Sound Quality - I focused on speech clarity rather than music, all three have great sound quality, QC35 is the best, then Surface, then Soundlink, the volume on QC35 shouldn't be that high to get the same ergs achieve results like the other two

Pros
  • New
Cons
  • Slightly torn