Review on Abbey Press 54466T Purpose Coaster: Functional and Stylish Table Protection by Dana Mahendra

I bought more than 20 mugs of this model as a "special gift for a group of friends"! Everyone was satisfied with the style and thought! BUT one person did NOT receive their gift (although tracking showed it was delivered) The packaging was so flimsy (one arrived with a broken lid, NO padding) The personalized gift cards I sent were on such nondescript paper, that many overlooked, ignored or threw them away! My attempt to return the broken mug was so complicated I just sent another to avoid embarrassment! LOVE the mug but delivery and customer service disappointed!