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Sudan
1 Level
697 Review
40 Karma

Review on Hemway by Victor Correa

Revainrating 2 out of 5

Hemway Does Not Live Up to the Expectations of Its Customers

Hemway has, unfortunately, failed to live up to the expectations of its customers. Even though they have a huge selection of products, you can't count on the quality of any of them. Because the paint is watery and uneven in appearance, it is difficult to get a smooth finish with it. The sparkle in the glitter is low, and the overall quality of the craft supplies is poor. In addition, their pricing are not comparable to those of their competitors, which makes it difficult to justify purchasing from them. The website is difficult to navigate due to the absence of any apparent organization and unclear product descriptions. Last but not least, the customer service is terrible, with staff who are unhelpful and response times that are painfully slow. In general, I am unable to endorse Hemway because there are other solutions out there that are superior for individuals who are searching for high-quality craft items.

Pros
  • Prices that are competitive.
Cons
  • Having trouble getting an answer from customer service.