I like that it's easy for non technical users to use without having any coding skills (or even knowing what they are talking about). It can be very slow when running large projects in VMWare or Virtual Box which is not ideal but still manageable because of its built-in reporting tools. The software works great if you have an understanding how things work at this level - otherwise it could take hours upon hours before anything gets done! If you do understand how these programs function then there isn't much wrong with them as others mentioned above. We've been able to get up & running almost immediately after installing AI onto our computer desktops/laptops so we're happy customers now. Installing new PCs into school environments has become less time consuming thanks to using advanced installer instead of manually downloading all files etc by hand.