It's very easy of use as it is intuitive which makes you feel comfortable when working in this software;it also has an excellent support team that responds quickly whenever we have any queries or problems they always respond promptly so far everything seems good but i would like if there was more customization options available such as adding custom fields etc.; Also sometimes some things are not visible from desktop view (i'm talking about mobile apps) maybe because its still under development? Try out their demo version first before buying! We're solving data management issues within my organization and now all important documents can be easily stored online without worrying where will be kept offline due to security reasons.