Came in an open box with the plastic velcro cut off. What surprised me was that there was a little dirt on the rubber part, that's just natural earthen dirt. She, of course, laundered, but now I'm wondering what they did with this column. They could use it and then return it. And because of the backlash of the top cover, I begin to suspect that the column was even dismantled. In general, these questions are more for amazon than for JBL.
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