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1 Level
1366 Review
49 Karma

Review on UseResponse by Dustin Keller

Revainrating 5 out of 5

Use response is pretty good and affordable alternative of other tools available

The best thing about this software was its ability to connect with our customers in real time without any delay or lag! It also has an excellent customer service team which helped me when I had issues using it for my business needs as well!! Nothing really but if you are looking out there maybe try another platform like Zendesk because they have more features than useresponse does not offer all those extra ones so make sure before going ahead.

img 1 attached to UseResponse review by Dustin Keller

We were able solve most problems we faced within minutes by just chatting online through live chat feature provided us from their support desk while solving tickets at same moment too. !

Pros
  • Live Chat Feature
  • Easy navigation
  • Good Customer Support Team.
  • Ability To Track All Ticket History In One Dashboard And Can Send Email Notifications Whenever New Messages Are Added Or Updated/Resolved With Troubleshooting Reasons For Solution As Well.etc.Great Product That Helps You Get Better Results Than Other Platforms Like Zendesks & Help Scout
Cons
  • Zero