I was initially apprehensive about purchasing this printer as the product is brand new and I can't comment on reliability yet, but so far it has been a great printer. It has all the features I was looking for and then some.* I didn't originally plan on buying a 13x19 printer, but I couldn't find a smaller printer with the features I needed, so I took a chance . . I was most concerned about the size and especially the need to fit under the counter. It's really tall, but I was glad that it barely fits in my available 24-1/2 inches with the lid fully open. It's also wide and deep! Plan for a 16x20 inch desktop. When the rear paper tray is open, it takes up about 8 inches of extra space at the back. So if it's against a wall, the number is 24 x 20 inches. You'll need room at the front for an output tray, but it slides out on its own when needed and closes easily so you don't have to keep opening it.* I haven't printed any photos, but I would (unofficially) rate the print quality of text and graphics as rate excellent. It's also pretty fast, but sometimes it takes a while for the first copy to come out. use. I often use the latter for scanning. This is in Windows 10; I don't know other platforms.* It's not quiet, but quiet enough. It doesn't interfere with phone calls in the same small room. A few features I would like: (1) Tank type ink refills. (2) One-pass duplex scanning and copying. But it's not critical and I think it's a lot for a printer at this price point. I really can't say anything bad about it. FYI, I use Epson ink cartridges. I've heard that Epson makes it difficult to use third-party inks, but I'd rather pay more for genuine materials than quarrel with Epson when the printer has problems.
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