I have used this software to monitor my email system from home or remotely when working outside of our office at client sites etc.. It works great! No issues that we've come across so far (although there are minor bugs here & there). We use it primarily during work hours but sometimes afterhours too if needed since many clients don't allow remote access 24/7 like they should be doing due them being large companies who need an IT department / support staff out their all day long every minute possible!!