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1 Level
791 Review
41 Karma

Review on Basil by Aaron Bannister

Revainrating 4 out of 5

Good Customer Service and Customer Leads

The ability to collect leads and customers that are qualified for the products we have to offer. This has allowed us to be more efficient with our time. There have been changes made which have caused some confusion, I think some of these changes were well thought out while others seem to me like they were rushed. As an agency we rely on a robust CRM system and this has helped solve some potential problems that could arise for us as a business. I like how easy it was to use their software, that they are very helpful with any questions you have about your account or even just general customer service! Nothing really but if anyone needs help setting up an email list for new clients this team will be there every step of way!! They can also set-up Facebook ads which has been life changing when trying get more customers through our website/social media accounts.

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Pros
  • Customer Service
  • Their knowledge in social marketing is exceptional.
  • Ability To connect businesses together via LinkedIn groups & pages
  • Social Media Marketing Platforms available (for both small agencies looking at growing)
Cons
  • Software upgrades do not come into play until after hours