Issue 1: The swivel uses nuts that must be held with a wrench when loosening or tightening. This means that once installed, you will never be able to customize them again. And the bottom screw is locked with a loop. Problem 2: If you want to use the center mounting holes, prepare to be disappointed. Problem 3: The locking mechanism has a lot of play and does not hold it firmly to the ceiling. I didn't use the cheap mounting hardware that came with it, opting instead for oversized Spax screws since I was only using the center bracket. I was hoping to turn it to the side and screw in the bottom screw, but quickly found it to be useless. Instead, I drilled a 5/16" hole so I could put a screwdriver through the bracket and drive the screw in. There were no problems with the top, nothing bothered me. Phillips and a 10mm jack to keep it from spinning. If I had known when I was watching, I would have chosen a different device. But that serves my purposes - it hangs a cheap monitor up and to the side until you need it. It's decent overall, but if you want a quality mount don't skimp on it, like I did.
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