I like that it is very easy to configure everything from start up all through configuration changes with one click if needed! It's also really nice how they have made things user friendly when dealing out troubleshooting issues as well!! Very helpful customer support team too. Would definitely recommend this product over other similar products because you get what yo pay fo. ! You can't go wrong here at least give them try before making any decision about whether or not its right for y'all business needs. !! We are using their cloud platform called "Atrium". There isn’t anything we dislike so far just some minor problems but nothing major either which makes me feel good since i know my clients will be happy knowing there wont b eany more headaches after purchasing such an awesome solution systematized into our daily routines!