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Mozambique, Maputo
1 Level
726 Review
36 Karma

Review on Rainlover by Jack Malloy

Revainrating 3 out of 5

Heading: Poor Customer Service from Rainlover Online Store

I recently bought something from Rainlover, an online retailer that specialized in women's apparel, shoes, and jewelry. Unfortunately, I had a really poor experience. First of all, I had trouble navigating the website. It was disorganized and chaotic, making it challenging for me to locate what I was seeking for. The product selection was very constrained and not very varied. The clothing's quality was also inadequate because the stitching was crooked and the fabric felt cheap. I too had a problem with the client service. I tried to contact them through their website since I had a query about my order but got no response. When I did finally get through to someone on the phone, they weren't very helpful and didn't appear to care about helping me solve my problem. Finally, I thought the prices were pretty exorbitant considering the caliber of the goods. I was dissatisfied with what I got for my money because I had anticipated paying more for high-quality goods. Overall, Rainlover was a dismal experience for me. I had anticipated for a better experience as a novice to online shopping. There are many other online stores with better-quality goods and customer service, therefore I wouldn't suggest this one to others.

Pros
  • Convenient and straightforward payment system
Cons
  • Depending on where you are, shipping timeframes may change.