I like that it's easy for me as an individual user with little technical knowledge or experience of Web Hosting services in general (I'm self-taught). It also has great customer support if you need any help! The price point can be quite high when compared against other companies offering similar service offerings but their pricing structure makes up part what they charge from us so we are not paying too much more than our competitors'. They do offer some discounts here & there during certain times throughout each year though - perhaps take advantage? We have been using them since 2013/2014 without incident however now this new update called "Bytemark". This one seems very buggy at best because my site will randomly go down every few hours causing issues where customers cannot access information about upcoming events etc.. If anyone ever experiences something similiar then please let everyone.