I am happy that this tool helps me in reviewing of my clients' product or service as it gives an option for both positive & negative feedbacks from customers which makes our team work more efficient! Nothing much, though sometimes you need some technical support while using their services but they are very responsive with your issues once contacted them via live chat feature available within website itself so no major issue here!! Highly recommended if looking out best platform where can get benefits easily without any additional cost required. This solution has helped us improve overall business by giving real time information about client's experience regarding products/services we provide through its social media channel ( Facebook ). It also provides facility like reporting etc.,which enables easy management process along-with effective communication between all employees working under one organization /brand. Benefits include:- Helps increase sales potential.- Provides insights into strengths areas - Allows quick response when problems.