Like many potential buyers, I had doubts about "upgrade" or "restore". The delivery was not "nice" as I had to clean the car upon receipt. However, it has been nine months since I placed my order and the computer has been working perfectly. I had a problem with the screen and the seller forced me to return it at their expense and repaired it free of charge within the 60 day warranty period. Whenever I called or emailed, they responded very quickly. If you're looking for a functional laptop at a fraction of the original price, this is definitely the way to go.
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