Header banner
Revain logoHome Page
Aaron Schultz photo
1 Level
1346 Review
37 Karma

Review on ⚡ Black Weatherproof Wasserstein Outdoor Quick Charge 3.0 Power Adapter for Arlo Pro, Pro 2, Go – Enhanced SEO by Aaron Schultz

Revainrating 1 out of 5

Poor quality, may damage the camera, poor customer service

I bought a total of 5 of these devices. I bought the first 2 in October 2017 because I liked the flat cable on them compared to the thick round cables on Netgear devices. They worked fine initially, so I bought 3 more units in December 2017 (with a 50% price increase!). Unfortunately they are of very poor quality and all 3 devices from the December 2017 order have failed. When the first two units failed I contacted Wasserstein and they promptly replaced them. However, both replacements failed along with another block. A total of 5 of the 7 units I received failed! Also, two of my Arlo Pro 2 cameras that used them also failed and I'm concerned that these adapters may have contributed to camera failures, but I have no proof of this. So I contacted Wasserstein twice for a refund as these devices were not working as advertised. Wasserstein did not respond to my inquiries. I contacted Revain and they were fantastic and took care of the issue. I would avoid these devices as they are very unreliable, can crash your cameras and Wasserstein customer service is unresponsive.

Pros
  • Accessories and consumables
Cons
  • Doubt