I had previously written a review about my purchase of PowerLocus Wireless Bluetooth Over-Ear Stereo Foldable Headphones. I bought 2 of them and one was not working properly. Even though the return window was closed, I reached out to Sampell and they were very accommodating. After working with me to figure out the issue, they decided to send me new headphones that are now working properly. Their customer service agent Dessy was just great and very helpful. I am now satisfied with both headphones. My kids really like the headphones one is for a 5yo and the other for a 9yo and they are satisfied.
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