
I purchased this item and it arrived at my home on July 16, 2021. I have unpacked and read all the instructions. Then I put the batteries in and downloaded the app. It seemed like a pretty simple process, but I got the "Please link an account" message. This error message is missing from the manual or website. There is no phone number to contact, so I used the app's SMS feature. I texted the company about my error message saying I can't use this camera. After about 12 hours I got a response that the camera needs an update to work and that it will be released soon. Then I asked if my camera would work for a while. Then 12 hours later I got another message with an update link. I really hoped this would fix the camera and I could use it. However, the link provided did not have a download attached. I spent Friday, Saturday and Sunday trying to install this to no avail. I think I'll box it up again and send it to Revane next week. I am beyond disappointed with this product.

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