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Darla Wilmoth photo
Israel, Jerusalem
1 Level
505 Review
0 Karma

Review on Contigo West Loop AutoSeal 20 oz Matte Black Travel Mug: Double Wall Insulated Excellence by Darla Wilmoth

Revainrating 2 out of 5

No insulation - manufacturer error?

I ordered one for myself and one as a gift for a family member. The lid is really waterproof with a nice design. I haven't had a chance to use a mug until recently - the mug I received is not insulating at all. My hot drink will be cold within an hour. This appears to be a manufacturing defect as other Contigo thermos owners I know have commented on how warm my freshly filled mug feels on the outside compared to their own. Unfortunately I'm just out of the return window - just hoping the one I gifted doesn't work out like this.

Pros
  • Handsfree
Cons
  • Annoying