I bought these two pillows a few months ago and have rarely used them for occasional sciatica relief. I would say they have been used 8 or 10 times at most. Yesterday I decided to wash the covers for the first time and the zipper broke right away! I could tell right away that the zippered opening wasn't large enough to remove the large foam tray without pulling the zipper. So I tried to squeeze/squeeze the foam and pull it out as gently as possible but it was IMPOSSIBLE and the zipper broke within 1 minute. Of course, I don't dare to do the second pillow because two zippers break. Therefore this cover SHOULD NOT be washed as it SHOULD NOT be removed! I believe this is a complete manufacturing defect and I would like the seller to contact me for a solution as I have gone through the returns window. I will update this review when I get an acceptable response from the seller.
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