We have been using this machine for years now without any problems! So far so good as it does what we expect from an office copy product (copies). It is easy enough that even new users can operate them easily but not too simple where you need training or someone else operating your computer because they are slow at times when copying large files such as photos etc.. This allows us time away from our computers by having employees make copies instead allowing other members of staff more work space which helps keep everyone productive during working hours!