It was easy to setup, with minimal effort required from my side. The reporting feature provided adequate support for our needs at a reasonable price point. I have not encountered any issues with this package within 6 months of its implementation. My employer has been satisfied as well which speaks volumes about their experience when implementing such services. There's nothing to dislike in terms of service or product quality. So far so good. We were looking for something affordable and reliable to monitor websites without having to hire expensive staff internally.