Everything about this phone is pretty cool. I have the matte chrome version and love how well built it is. I plugged it directly into our voice over the internet cable and it worked from the moment we used it. The sound quality is good and the buttons and redial function work properly. It looks great on the desk and allows us to provide a phone number for all sorts of things without our phones constantly receiving unwanted calls. Update: March 3rd. ,2013 Well I've had this phone for a few months or so and we use it every day. Again, using it while connected to the internet with a VOIP cable and not a single issue with missed calls, squeaky calls, etc. The only annoying thing is that sometimes there's a slight delay when you pick up the phone and say hello ( This isn't the phones fault, it's the lag time when connecting to the internet). The only thing we don't like about the phone is that the handset doesn't lay flat on the stand. The knob that hooks the switch right in the middle of the cradle is set a little high so the handset doesn't sit all the way into the cradle. No work impact, just annoyance.
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