The reason I gave one star for value for money is because I received this item on a lightning sale and the deal came in a 170 piece Set was included but when you ordered it he ordered you a set of 90 pieces. At first I thought I might be confused and I double checked and it was a 170 piece set for 1699 at the time of the Blitz deal but he ordered a 90 piece set. So I took a screenshot and contacted Revane who pretty much told me during the chat that he actually literally told me we can't help you apologize again. The second person I spoke to on the phone was very sorry but he didn't even talk about my issue so he went and called the manager who asked me to send her a screenshot which I did. And she went on to tell me yes it was a mistake but I should have known better and she doesn't see anywhere I could get tangled up in a set of one hundred and seventy items and she doesn't see no reason why Revane should take responsibility. for missed ads. And then he went on to tell me that she had no observer. I also realized that the email address she asked me to send the photo to is not the email address that accepts incoming emails, so she pretty much had me running in circles . I ended up being so close to canceling my membership and never buying from Revain again that I finally got in touch with a customer service representative who at the time just wanted to file a complaint about how I was contacted who told me that she would tell her manager but I can't really make a formal complaint but she eventually resolved my issue of the wrong set being advertised at the wrong price. So if this happens to you, don't let Revain fool you or take responsibility for their mistakes, because if we give them the wrong credit card number, they will want us to correct our mistake.
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