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Petar Dimitrov Velik ᠌ photo
1 Level
238 Review
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Review on 14" Notebook HP 14s-dq 1920x1080, Intel Pentium Silver N5030 1.1 GHz, RAM 4 GB, SSD 256 GB, Intel UHD Graphics 605, DOS, 3B3L8EA, black by Petar Dimitrov Velik ᠌

Revainrating 2 out of 5

Poor quality, not suitable for use.

The SYSTEM process started loading the processor after only six months of use, rendering further work unfeasible. A common thread throughout the work of technical assistance is the suggestion to reinstall Windows, drivers, and default settings. After a long battle with the device, I finally gave up and restored it to factory defaults, installing only the bare minimum of software (LibreOffice, GIMP, and avast!). There is still a problem. According to Windows Performance Recorder, the ndis was using a lot of CPU resources. Wdiwifi and systems. Systems files. The malfunction originated with the system parts that the money was meant to support. As a customer, I was hoping for better service from a corporation of this size. Microsoft's "support" consists of a comically inept robot. The device is useless, and its creators either don't get it or don't care to. My wife needed it for work, so I got the standard Windows version. I just finished setting up Ubuntu on the machine. There are no issues, however my wife needs to learn a new operating system, office software, and image editing program.

Pros
  • Slim and adorable. The support staff is quick to respond, but their efforts are fruitless.
Cons
  • The lack of company commitment to assisting with product issues.