The program is easy to set up, it's quick & simple which makes for an efficient system that employees can use without much training at all or assistance from HR staff. It doesn't include many customizable features as other programs do like creating custom categories/categories by department etc but this isn't necessarily bad since one would have time in their schedule before implementation anyway. You're able to create your own personalized recognition letter within minutes (or you could simply pull info off your existing email template) so there really aren't any downsides here if I'm honest. Just be aware that they don't offer additional customization options unless you buy extra modules. We are using kudos for our employee appreciation events each year - we give out awards throughout the year based upon performance metrics assigned via surveys completed by team members themselves! This has been very effective because everyone knows who did what well AND also feels more appreciated when receiving praise about something great they've.