I recently bought a new house and the windows in the second floor room were small and narrow. The window air conditioner didn't work. I was looking for a portable air conditioner to cool it down. It took me a while to decide on one of these, but after researching this particular product I was happy to read the reviews and opinions of others who had purchased it before. Arrived very well packaged, nothing damaged. The kit included all the necessary parts and clear instructions. There really wasn't much to collect. I just had to attach the tubing to the back and then to the window piece. Then I put the adjustable part of the window in the window frame and that's it! It's not a big, bulky device, so it doesn't take up much space. I was nervous about BTU as it's a big area. I haven't used this in months and it did an amazing job of keeping the heat out. The room in which it is located is about 12x19 and is always at a comfortable temperature. I had no problems with this block. Very happy with it.
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