I like that it is easy to use, has many different modules for tracking time cards/payroll etc., very customizable with multiple reports available (we can customize our own as well), payroll reporting in real-time so we know exactly how much money each employee should be paid daily or weekly - no more guessing! The only thing i dislike about this software was when they changed from Paychex which had an easier interface than what Syrg offers now.
It's not terrible but you have to learn all of its functions if your looking at using just one piece rather then having separate pieces for paychecks & timesheets. We are able to track both hours worked AND overtime earned by employees without any issues since switching over to syrg.