The best thing about this service is that it was easy to use and I could understand everything without any problems at all. It's very simple to use so anyone can do it by themselves and their support team are super helpful if you have any questions or queries they will be happy to answer them for free! Sometimes when using this software there would be some technical difficulties but whenever i reached out to their customer care department they were able to solve my issues in no time. This has helped me with creating captions for my video content which makes things much easier as well as saving money because I don't need to hire an external person to post subtitles.