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Language Services Associates Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Translation, Interpretation

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Description of Language Services Associates

LSA is a platform that offers language services across virtually every industry segment including Interpreting by Telephone, Translation and Localization, Video Remote Interpreting, Face-to-Face Interpreting, American Sign Language, Language Assessments and Intercultural Consulting.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent customer support; great experience using

The best part of working with LSA is having access to translators from all over the world! I love how easy they make it for me to communicate with them and their team. They are so supportive and will always go out of their way to help me. Sometimes there can be some lag time between my messages to them and when they answer back. But overall, I am very happy with this service. It's really nice having someone who speaks multiple languages available at any given time. I've been able to use this…

Pros
  • Their fast response times & great support staff everyone has helped improve our communications significantly since using these services in conjunction w/ Skype Translator

Revainrating 5 out of 5

Great Customer Service - Highly Recommend

The customer service is top notch! I have found all my questions answered in minutes and not days! I feel like I can reach out to them for anything that comes up at any time of day or night. It has been great talking with the team about our business needs. They are very knowledgeable and quick to understand if issues arise. Their communication tools are also wonderful for keeping in touch when we aren't able to be in the office together. I wish they could be more proactive with their marketing.

Pros
  • Very responsive whenever an issue arises.
  • Many clients appreciate speaking directly rather than through interpreters which speeds everything along by eliminating translation delay between parties/communication methods etc
Cons
  • Nothing

Revainrating 5 out of 5

Reliable and Professional Translation Services

I like how fast they can deliver translations. They are very responsive to any requests or questions you might have. Some of their translation work seems rushed - not always well translated but sometimes just for time purposes (e.g., a document was needed urgently so it's understandable). Sometimes they don't include all necessary information in the translation/interpretation report. Be sure always check everything thoroughly before accepting what is being suggested as "translation". It may be

Pros
  • Easy process
  • Quick responses from customer support staff if there're issues,
  • Excellent communication between translators, client representatives & editors.
  • Good quality standards when providing interpretations services; good technical terms used by native speakers
Cons
  • Will fit